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2. Mac For Macintosh
3. Microsoft Office For Mac For Mac
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And your memories. A few simple steps can save you from losing your favorite photos and files.

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Mac service and repair

Learn about AppleCare+ and the Apple limited warranty coverage, start a service request for your Mac, and find out how to prepare your Mac for service.

Get AppleCare+ for Mac

With AppleCare+, you're covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

Have a question? Ask everyone.

The members of our Apple Support Community can help answer your question. Or, if someone's already asked, you can search for the best answer

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Apple Service Programs

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.¹ In addition, you'll get 24/7 priority access to Apple experts by chat or phone.²

One stop for support

Apple Service Programs

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.¹ In addition, you'll get 24/7 priority access to Apple experts by chat or phone.²

One stop for support

Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• 24/7 priority access to Apple experts by chat or phone
• Global repair coverage¹
• Onsite repair for desktop computers: Request that a technician come to your work site³
• Mail-in repair for portable computers³: Mail in your Mac using a prepaid shipping box provided by Apple
• Carry-in repair³: Take your Mac to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

Coverage includes the following:

• Your Mac computer
• Battery¹
• Included accessories such as the power adapter
• Apple memory (RAM)
• Apple USB SuperDrive
• Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax¹

Software support

Mac Devices

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

Mac For Macintosh

• Using macOS and iCloud
• Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, and Keynote, and pro apps such as Final Cut Pro X, Logic Pro X, and more
• Connecting to printers and AirPort networks

How to buy

1. Purchase AppleCare+ with your new Mac.
2. Or buy it within 60 days of your Mac purchase:
• Online (requires you to verify your serial number)
• At an Apple Store (inspection of Mac and proof of purchase are required)
• By calling 800-275-2273

AppleCare+ available for:

• MacBook
• MacBook Air
• 13' MacBook Pro
• 15' MacBook Pro
• 16' MacBook Pro

For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operation and integration issues, purchase AppleCare OS Support. See AppleCare+ Terms and Conditions for complete product details.

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

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